![]() ![]() Sort of out of ideas at this point, I'll continue to search around and see if anyone else has any ideas. 1 answer Sort by: Most helpful Andy YOU 3,026 Jul 27, 2021, 7:42 PM HI 1.Did you check the umrdp. I experience this issue less frequently on other servers, generally I just reboot them to fix this short term. Clear the Connections History Using the Windows Registry 6. ![]() Wrong Credentials How to Fix Remote Desktop Can’t Find the Computer 1. Allows the redirection of Printers/Drives/Ports for RDP connections. ![]() One of my co-workers figured out you can restart the server from the "Server Manager" on another system, doesn't really fix the issue though. Remote Machine Is Turned Off or Disconnected 5. Remote Desktop Services UserMode Port Redirector - Windows 7 Service. Additional Information None at this time. I have a monitoring product running against the server, sometimes it stops reporting when the server becomes unavaliable, other times it's keeps reporting mostly idle numbers (CPU under 10%, plenty of memory, no super heavy HD usage). tab name’Windows 8 Windows 8 Default Description Allows the redirection of Printers/Drives/Ports for RDP connections. I enabled the local admin account on the server so I can connect to it without running against my centralized AD server, that doesn't work either, still get the black screen of death. Ok I'm making progress, remote straight up freezes when I try to make a remote connection to the system that is locked up, the following command(powershell) just never completes: $session = New-PSSession -ComputerName DXYZServerNameHere I've enabled remote powershell and can use that even when I can't RDP, I will gather performance metrics and attach to this ticket. The issue got significantly worse and developed into a situation where I was being booted out of RDP every 15 minutes and needed to Force Stop the instance constantly, I replaced the server with a new one using the old data drives(but a new C drive) and still experience this issue on my new server every other day. Has anyone experience this sort of issue before, if so what solution did you come to? Update 1 I'm not sure how one can identify the root cause of this issue. I do see these sort of messages in the system log:ĭon't really tell me allot of than my server is "broken". Make sure you enable both the Remote Desktop Services (TermService) and Remote Desktop Services UserMode Port Redirector (UmRdpService) before trying to launch the main service. I can still reboot the box via AWS but it'll just do the same thing the next night, the event log doesn't contain anything that indicates what is occurring on this server. (SQL Server) Still able to connect but is experiencing various issues related to SQL Agent In fact if you attempt to reboot ANY service on that box remotely is get's stuck in the "Starting." state. Can't restart the RDP service (remotely) because the "Remote Desktop Services UserMode Port Redirector" service is stuck in a "Stopping." state and you get the following error when you attempt it:Įrror 1061: The service cannot accept control messages at this time.Ĭan't use " Invoke-Command" due to security restrictions.Get-Process : Couldn't connect to remote machine. Can't kill processes with "Stop-Process", "Get-Process" returns error: I did remove KB2984972 which added an additional security setting, but that did not solve this problem.I have a development box that is (nearly every night) experiencing the same symptoms:Ĭan't RDP due to the "Black Screen of Death"Ĭan't issue remote powershell commands because the "Remote Registry" service is stuck in a "Starting." state. Something is preventing RDC from working.Īny ideas for steps to isolate this problem? The problem is the windows 7 professional system. I changed the port to test to 3388 and the port is closed. The port check site says that port is open. So to test, I turned on RDC on the default port on my old notebook computer, XP, and on the router I forwarded the default port 3389 to that computer. If you can’t identify the cause behind the remote desktop can’t find the computer error, start applying the solutions below step-by-step. ![]() I used a remote ping service from here, and it reports that port is closed. I have forwarded a port through my router and set the RDC port to that port. I turned off the firewall, no difference. I am setting up a site to site vpn and I need it to be able to get to my router here from the other site.įor some reason, even though I have turned on RDC, checked all the services in services.msc (some do not allow me to start them) I cannot connect to the system, and the problem is clearly this particular computer. I am trying to enable remote desktop on my Windows 7 system. ![]()
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